Wordpress Plugins

Ticketrilla – Ticket Scheme for WordPress themes and plugins

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Ticketrilla is Ticket Scheme for your WordPress themes and plugins

Provide technical support for literally any product! Without any monthly payments, in less than 5 minutes!

Video 'How Ticketrilla works?'

Ticketrilla consists of two plugins: the server (this item), and the client:

  • The Server plugin is installed on the developer’s server which would be providing support.
  • The Client plugin is installed on the clients’ websites. This could be installed from the official WordPress plugins library
  • .

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‘Ticketrilla: Server’ features

  • Unlimited agents and tickets
  • Total control over the using of licenses on the addresses of clients’ websites and servers
  • Simple definition of “freeloaders” what use stolen tokens
  • Built-in licensing system

For Envato licenses support you need addon “Ticketrilla: Envato addon“

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‘Ticketrilla: Client’ features

  • Free client’s plugin in official catalog of WordPress
  • Receiving support for all purchased products in one place – on his website
  • Simplicity and comfort for using
  • Automatic search of products providing support with the help of Ticketrilla

Avaliable addons:

  • Ticketrilla: Envato Licenses
  • Ticketrilla: Client’s Server Information
  • Ticketrilla: Guest Access

View the Live Demo

Feel free to review our demo sites:

  • Server Plugin: https://server-demo.ticketrilla.com/wp-admin/, login – agent, password – agent
  • Client Plugin: https://client-demo.ticketrilla.com/wp-admin/, login – client, password – client

You can also test the client plugin by connecting to the test-server ‘server-demo.ticketrilla.com’

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Support

For support you can to connect to ‘support.ticketrilla.com’ from your ‘Ticketrilla: Client’

The manual for could be reviewed here.

Requrement

For correct work the plugin is needed:

  • WordPress v.4.9.0 and high
  • Enabled REST API

Changelog

Version 1.0.3 (09 Octomber, 2019)

- Fixed lot minor issues

Version 1.0.2 (23 July, 2019)

- Added new addon "Ticketrilla: Client's Server User" for requests of temporary users on client's WordPress server
- Fixed lot minor issues

Version 1.0.1 (26 June, 2019)

- Added new addon "Ticketrilla: Client's Server Info" for receiving information about client's server software and WP
- Fixed lot minor issues

Version 1.0.0 (09 April, 2019)

- Initial Release


Source